When you go to a pharmacy to fill your prescription or buy over-the-counter drugs, do you go wait to get advice on how to use your medicines? Or are you always in a rush to leave because “the cyclist is waiting”?

If you are in the latter group, you might be endangering your health. It is estimated that 40% of patients may be using their medication inappropriately. This may be because they did not seek guidance, did not understand the instructions that were given, or forgot them altogether.

Evidence shows that adequate information and explanation to the patient increases his chances of using his drugs correctly. Most drugs are safe and effective when used as directed. Pharmacists help to promote safe and effective use of drugs via counseling. During counseling, the pharmacists at Lily will talk to you about:

• When to take your drugs (what times of the day)
• How to take your drugs (e.g. with or without food)
• How long to continue the medication
• What to expect when you take the drug, and what to do in case of any side effects
• How other medicines you are taking will affect the new medicines